Effective Date: XCOMPANYDATEX

This Privacy Policy explains how Claidon Global Services Pte. Ltd. (“we”, “us”, “our”) collects, uses, and protects your personal data when you interact with our website. By using this site, you agree to the practices described below.

What Personal Data We Collect
We collect personal data that you provide directly to us, as well as data gathered automatically when you use our site. This may include:

  • Your name and email address when you complete a contact form
  • Your phone number if you call or request a callback
  • Technical information such as your IP address or browser type

For example, if you send us an enquiry through the site, we will collect the information you include so we can respond.

How We Collect Data
Personal data may be collected in several ways:

  • Forms you submit on our site
  • Direct communications with us by email or phone
  • Automatic collection through cookies and similar technologies

For instance, cookies may record which pages you visit so we can understand site traffic patterns.

Why We Collect Data
We use personal data for purposes such as:

  • Responding to your questions and requests
  • Providing services you have asked for
  • Improving website functionality and user experience
  • Meeting legal and regulatory requirements

As an example, if you sign up for updates, we will use your email address to send the requested information.

Consent and Legal Basis
We will only collect, use, or disclose your personal data with consent, or where permitted by law. Consent can be explicit — such as ticking a box to accept — or deemed, such as when providing information is reasonably necessary for us to deliver a service you requested. You can withdraw consent at any time, although this may affect our ability to provide services.

Data Storage and Security
We take reasonable precautions and implement safeguards to protect your personal data. These include:

  • Secure servers with restricted access
  • Encryption of sensitive data
  • Staff training on data handling practices
  • Regular system monitoring and review

For example, access to stored data is only granted to employees who require it for service delivery.

Disclosure of Personal Data
We do not sell or trade personal data. However, data may be disclosed to trusted third-party providers who support our services, such as website hosting or IT support. Any third party engaged is required to comply with strict data protection standards.

Cross-Border Transfers
Your personal data may be transferred outside of Singapore, for example, if a cloud hosting service we use stores information on overseas servers. In such cases, we ensure that the recipient provides protection comparable to the requirements of Singapore’s PDPA.

Data Retention
We keep personal data only as long as it is required for the purposes stated in this Policy, unless a longer period is required by law or regulation. Once data is no longer needed, it will be securely deleted or anonymised.

Your Rights
You have rights regarding your personal data, including:

  • Access to the data we hold about you
  • Correction of inaccurate information
  • Withdrawal of consent
  • The right to ask us to stop using your data for specific purposes

For example, you may request that we correct your contact details if they are no longer accurate.

Complaints and Oversight
If you believe your personal data has been mishandled, you may first contact us to resolve the matter. You also have the right to contact the Personal Data Protection Commission (PDPC) of Singapore at https://www.pdpc.gov.sg. 

Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our site will be taken as acceptance of the revised terms.

Contact Information
For questions about this Privacy Policy, please contact us at:

Email: XCOMPANYEMAILX
Address: XCOMPANYADDRESSX